Shipping policy
Effective Date: August 3, 2026
Thank you for shopping with Texknit Sourcing. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy before placing an order.
1. Order Processing
- Orders are processed within 1–3 business days after payment is received and verified.
- Wholesale or custom orders may require additional production time. The estimated production and shipping schedule will be communicated during order confirmation.
- Orders are processed Monday through Friday, excluding public holidays.
2. Shipping Methods
We ship orders using reliable international courier and freight services, including DPD-PAKISTAN, PAKISTAN POST, DHL, FedEx, UPS, TNT, EMS, and other trusted logistics partners, depending on the destination and order size.
For bulk or wholesale orders, shipments may be sent by air freight or sea freight as agreed with the customer.
3. Delivery Time
Estimated delivery times are:
- Domestic (Pakistan): 2–5 business days
- International Express: 5–10 business days
- International Economy: 10–20 business days
- Sea Freight: Delivery time depends on the destination port and shipping schedule.
Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other factors beyond our control.
4. Shipping Charges
Shipping charges are calculated at checkout or quoted separately for wholesale and bulk orders.
Customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities unless otherwise agreed in writing.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available).
6. Customs and Import Duties
International shipments may be subject to customs inspections and import duties.
These charges are the responsibility of the customer and are determined by the customs authorities of the destination country.
7. Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate before placing your order.
Texknit Sourcing is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
8. Lost or Damaged Shipments
If your shipment arrives damaged, please notify us within 7 days of delivery and provide photographs of the package and products.
If your shipment is lost in transit, we will work with the shipping carrier to investigate the matter and provide an appropriate resolution.
9. Shipping Restrictions
We reserve the right to refuse shipment to destinations where delivery is restricted by law, international sanctions, or carrier limitations.
10. Contact Us
If you have any questions regarding shipping, delivery, or your order status, please contact Texknit Sourcing through the contact information provided on our website.
We appreciate your business and thank you for choosing Texknit Sourcing.